Privacy Notice for Events

We at Initiatives of Change UK (IofC) take your privacy very seriously. Please read this privacy notice carefully as it contains important information on who we are and how and why we collect, store, use and share your personal data. It also explains your rights in relation to your personal data and how to contact us or supervisory authorities in the event you have a complaint.

We collect, use and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation (UK GDPR).

Key terms

It would be helpful to start by explaining some key terms used in this notice:

We, us, ourWe are the Oxford Group however you may know as the Initiatives of Change UK (IofC). Our headquarters are located at 24 Greencoat Place, London SW1P 1RD.
We are a registered charity within the United Kingdom with registration number 226334 and a registered company with company number 355987.
We have mobilised and empowered people to create personal change leading to global change for over 80 years. You can find out more about us, our initiatives and our event by clicking on the link below
About Us – Initiatives of Change UK (iofc.org.uk)
Our data protection officerWe have appointed GRCI Law as our data protection officer (DPO). You can contact our DPO at dpoaas@grcilaw.com
Personal dataAny information relating to an identified or identifiable individual
Special category personal dataPersonal data revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs or trade union membership
Genetic and biometric data (when processed to uniquely identify an individual)
Data concerning health, sex life or sexual orientation
Data subjectThe individual who the personal data relates to

Personal data we collect about you

We may collect and use the following personal data about you:

  • your name and contact information, including email address, home address and telephone number and company details
  • your registration details and information regarding your attendance at past events
  • your contact history and purchase history
  • your gender, if you choose to give this to us
  • where relevant, your billing information, transaction and payment card information,
  • location data
  • your personal or professional interests
  • your political opinions or beliefs for example where you engage in a discussion or a debate
  • your religious opinions or beliefs for example where you engage in a discussion or a debate
  • your philosophical opinions or beliefs for example where you engage in a discussion or a debate
  • your professional online presence, eg LinkedIn profile
  • Information about how you use our website, IT, communication and other systems
  • your responses to our surveys, responses to queries regarding your aims and objectives from our events
  • your image, where we take photographs of conference attendees, video our events, or through the operation of CCTV cameras
  • your voice as we either through a video recording or audio recording or both
  • information relating to your health, for example: information regarding a disability or other health condition which may require a particular adaptation to be employed or information regarding your dietary requirements and/or allergies to certain foods

We collect and use this personal data to ensure you can attend or participate in our events and conferences. If you do not provide personal data we ask for, it may delay or prevent your attendance and/or participation in a particular event or conference.

How your personal data is collected

We collect most of this personal data directly from you—in person, by telephone, text or email and/or via our website. However, we may also collect information:

  • from publicly accessible sources;
  • directly from a third party, eg:
    • registration and ticketing platforms;
    • credit reference agencies;
    • customer due diligence providers;
  • from cookies on our website—for more information on our use of cookies, please see our cookie policy
  • via our IT systems, eg:
    • from door entry systems and reception logs;
    • through automated monitoring of our websites and other technical systems, such as our computer networks and connections, CCTV and access control systems, communications systems, email and instant messaging systems;

How and why we use your personal data

Under data protection law, we can only use your personal data if we have a proper reason, eg:

  • where you have given consent;
  • to comply with our legal and regulatory obligations;
  • for the performance of a contract with you or to take steps at your request before entering into a contract; or
  • for our legitimate interests or those of a third party.

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own.

The table below explains what we use your personal data for and why.

What we use your personal data forOur reasons
Providing you with access to our events and conferencesTo perform our agreement with you or to take steps at your request before entering into an agreement
Preventing and detecting fraud against you or usFor our legitimate interests or those of a third party, ie to minimise fraud that could be damaging for you and/or us
Other activities necessary to comply with professional, legal and regulatory obligations that apply to our charity, eg under health and safety lawTo comply with our legal and regulatory obligations
Ensuring our policies are adhered to, e.g. policies covering security and internet useFor our legitimate interests or those of a third party, ie to make sure we are following our own internal procedures so we can deliver the best service to you
Operational reasons For our legitimate interests or those of a third party, ie to share views and opinions to help drive change
Statistical analysis to help us manage our charity, e.g. in relation to our supporter base, effectiveness of events, donation levels or other efficiency measuresFor our legitimate interests or those of a third party, i.e. to be as efficient as we can so we can deliver the best service to you
Updating supporters recordsTo perform our agreement with you or to take steps at your request before entering into an agreement
For our legitimate interests or those of a third party, e.g. making sure that we can keep in touch with our supporters and provide you with information about future events or projects which may of interest to you.
Statutory returnsTo comply with our legal and regulatory obligations
Ensuring safe working practices, staff administration and assessmentsTo comply with our legal and regulatory obligations
For our legitimate interests or those of a third party, e.g. to make sure we are following our own internal procedures and working efficiently so we can deliver the best service to you
Send marketing material and keep you up to date with our latest focus, events and/or activities:
– existing and former supporters;
– third parties who have previously expressed an interest in our activities;
– third parties with whom we have had no previous dealings.
Where we have consent
For our legitimate interests to keep you informed and up-to-date

Where we process special category personal data, we will also ensure we are permitted to do so under data protection laws, e.g:

  • we have your explicit consent;
  • the processing is necessary to protect your (or someone else’s) vital interests where you are physically or legally incapable of giving consent; or
  • the processing is necessary to establish, exercise or defend legal claims.

Marketing

We may use your personal data to send you updates (by email, telephone or post) about our future events and conferences.

We have a legitimate interest in using your personal data for marketing purposes (see above ‘How and why we use your personal data’). This means we may not need your consent to send you marketing information. However, where consent is needed, we will ask for this separately and clearly.

You have the right to opt out of receiving marketing communications at any time by:

We may ask you to confirm or update your marketing preferences in the future if wish information regarding another initiative, project, event or conference or if there are changes in the law, regulation, or the structure of our business.

We will always treat your personal data with the utmost respect and never sell share it with other organisations outside of Initiatives of Change for marketing purposes.

Who we share your personal data with

We routinely share personal data with:

  • third parties we use to help deliver our project, events and conferences to you, e.g. registration and ticketing platforms, payment service providers, professional video production services, professional photographers and delivery companies;
  • third parties such as schools, further education colleges and Universities to discuss the matters discussed at our events and conferences and bring the discussion of change to a wider audience;
  • other third parties we use to help us run our business, eg marketing agencies or website hosts;
  • third parties approved by you, e.g. social media sites you choose to link your account to or third party payment providers;

We only allow our service providers to handle your personal data if we are satisfied they take appropriate measures to protect your personal data. We also impose contractual obligations on service providers to ensure they can only use your personal data to provide services to us and to you.

We may also need to:

  • share personal data with external auditors, eg accreditation and the audit of our accounts;
  • disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations;
  • share some personal data with other parties, such as potential buyers of some or all of our business or during a restructuring – usually, information will be anonymised but this may not always be possible, however, the recipient of the information will be bound by confidentiality obligations.

If you would like more information about who we share our data with and why, please contact us (see ‘How to contact us’ below).

Where your personal data is held

Personal data may be held at our offices and those of our group companies, third party agencies, service providers, representatives and agents as described above (see above: ‘Who we share your personal data with’).

Some of these third parties may be based outside the UK/EEA. For more information, including on how we safeguard your personal data when this happens, see below: ‘Transferring your personal data out of the UK and EEA’.

How long your personal data will be kept

We will keep your personal data while you have an account with us or you wish to engage with us to hear about our projects, participate and attend our events and conferences. Thereafter, we will keep your personal data for as long as is necessary:

  • to respond to any questions, complaints or claims made by you or on your behalf;
  • to show that we treated you fairly;
  • to keep records required by law.

We will not keep your personal data for longer than necessary. Different retention periods apply for different types of personal data.

Transferring your personal data out of the UK and EEA

To deliver services to you, it is sometimes necessary for us to share your personal data outside the UK/EEA, e.g:

  • with our offices or other companies within our group located outside the UK/EEA;
  • with your and our service providers located outside the UK/EEA;
  • if you are based outside the UK/EEA;

Under data protection law, we can only transfer your personal data to a country or international organisation outside the UK/EEA where:

  • the UK government or, where the EU GDPR applies, the European Commission has decided the particular country or international organisation ensures an adequate level of protection of personal data (known as an ‘adequacy decision’);
  • there are appropriate safeguards in place, together with enforceable rights and effective legal remedies for data subjects; or
  • a specific exception applies under data protection law

Transfers with appropriate safeguards

Where there is no adequacy decision, we may transfer your personal data to another country or international organisation if we are satisfied the transfer complies with data protection law, appropriate safeguards are in place, and enforceable rights and effective legal remedies are available for data subjects.

The safeguards will usually include using legally-approved standard data protection contract clauses. If you wish further information regarding data transfers please do contact us.

Further information

If you would like further information about data transferred outside the UK/EEA, please contact us (see ‘How to contact us’ below).

Your rights

You have the following rights, which you can exercise free of charge:

AccessThe right to be provided with a copy of your personal data
RectificationThe right to require us to correct any mistakes in your personal data
Erasure (also known as the right to be forgotten)The right to require us to delete your personal data—in certain situations
Restriction of processingThe right to require us to restrict processing of your personal data in certain circumstances, e.g. if you contest the accuracy of the data
Data portabilityThe right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
To objectThe right to object:
– at any time to your personal data being processed for direct marketing (including profiling);
– in certain other situations to our continued processing of your personal data, eg processing carried out for the purpose of our legitimate interests
Not to be subject to automated individual decision making
The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you

For further information on each of those rights, including the circumstances in which they apply, please contact us (see ‘How to contact us’ below) or see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights.

If you would like to exercise any of those rights, please:

  • email, call or write to us—see below: ‘How to contact us’; and
  • provide enough information to identify yourself [(eg your full name, address and customer or matter reference number)] and any additional identity information we may reasonably request from you;
  • let us know what right you want to exercise and the information to which your request relates.

Keeping your personal data secure

We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

How to complain

Please contact us if you have any query or concern about our use of your information (see below ‘How to contact us’). We hope we will be able to resolve any issues you may have.

You also have the right to lodge a complaint with the Information Commissioner or any relevant European data protection supervisory authority. The Information Commissioner may be contacted at https://ico.org.uk/make-a-complaint or telephone: 0303 123 1113.

Changes to this privacy notice

This privacy notice was published on 31/08/2021 and last updated on 31/08/2021.

How to contact us

Individuals in the UK

You can contact us by post, email or telephone if you have any questions about this privacy notice or the information we hold about you, to exercise a right under data protection law or to make a complaint.

Click here to email us.